To ensure a speedy return, you will need your order number and email address. The order number can be found on your order confirmation.
We are currently only able to process returns via DHL at this time.
If your order was not delivered by DHL or you are having difficulty locating your order, please do not hesitate to e-mail or call us on +49 (0) 661 - 480 199 0. We are always happy to help you personally!